Currently, the Mac Operating system is not supported. However, you can use dual boot utilities, such as Boot-Camp, that can run Windows on Apple computers.

Yes. However you first need to convert the Lectra file(s) into an Optitex supported format, you can do that by using a unique Optitex Converter (Converter 3 – available for purchase). Or you can use a universal data exchange format such as DXF/AAMA/ASTM.

Check out the latest release notes here. For a download link, contact your Optitex distributor.

Click here to view the updated System and Hardware requirements:

Supported Operating Systems

Hardware Requirements

Although it may work, version 12 and higher is not officially supported on Windows XP.

These versions were discontinued and were not designed to work on advanced operating systems. Therefore, versions 8 or 9 that are installed on modern operating systems, such as Win 7 or Win 8, will not work. Please contact support to find out how to upgrade to the latest version.

Yes, Optitex offers two different installation options - 32 bits and 64 bits.

To open a bug, click here then follow the directions. Make sure you fill in all the details and attach files, screenshots and illustrations.

If there is a minor update, then all customizations and preferences will remain unchanged.

Make sure you login with full administrator privileges to insure copying of the settings from the existing installation to the new upgraded version.

Note:Customizations of toolbars and the program layout will not be copied from existing installations.

Optitex is available in 23 Languages . The default is English but changing the working language is easy through the Select Language utility.

The list includes the following:

Arabic, Bulgarian, Simplified Chinese, Traditional Chinese, Croatian, Dutch, French, German, Greek, Hebrew, Hungarian, Korean, Polish, Portuguese, Portuguese Brazilian, Russian, Slovak, Spanish, and Turkish.

Starting from Version 11, you can change the language via the SelectLang application. From theStartmenu, go toOptitex Utilitiesas follows:

In Optitex, you can open the Optitex temporary backup files to view files that were previously worked on but were not saved.

However, if an Optitex file was removed or deleted, we will not be able to help. We recommend that you backup your data regularly to avoid unpleasant situations.

Servicing the computer is not in the scope of Optitex Support. We will however be able to assist you with subjects that are related to the Optitex Software suite. For servicing issues, we suggest you contact a service center for your PC.

Optitex does not have a demo version. However, if you are interested, contact an Optitex representative in your region and they will arrange a software demonstration for you and discuss different options for testing the software for a trial period.

We are always happy to receive new ideas from our users. The best way to submit a feature request is by submitting it to our portal. Please try to include as much information as to what you need , why it is important, what will be the best use for it, etc. We will follow up with more questions if needed and will let you know the status of your request.

Go to C:\Program Files (x86)\Optitex 12\App folder and click on TeamViewerQS.exe as follows:

Currently Optitex does not offer a way to open or convert Assyst native files. The only way to exchange data with the Assyst system is by using AAMA or ASTM formats.

Modulate is not part of the Optitex 12 suite. Contact Optitex support or you local dealer for the Modulate Installation file.

1. To backup your Optitex preferences and settings, copy yourOptitexXX.ini file. The file is usually located in C:\ProgramData\Optitex.

2. To backup your plotter setup, copy the OutMan.ini which is usually located in
   C:\Program Files\Optitex XX\App.

3. If you are using OCC, you need to copy the OCC.ini file, usually located in
   C:\Program Files\Optitex XX\App\Occ

You can share this file with other workstations by copying it to the proper location on the target computer. Make sure that you have admin privileges.

Find out what type of plotters or programs the printer service is using.Most likely you will be able to send them a DXF file which can be loaded into another plotter manager utility or to another CAD software.

Another option is to create a PDF file from the PRINT dialog in Optitex. Please note that Print is not as accurate as the plot function and the conversion to PDF is done by a 3rd party program. To do so, first make sure you have a PDF printer installed (e.g. CuteFTP or similar).

1. Go to File> Print Working Area.

2. Under Scaling, select Scale and enter 1.

3. Under Options, make the required selections.

4. Click Setup.

5. From the Printed drop-down list, select the PDF Printer.

6. Select your required paper size or create a custom size.

7. Click Ok, then Ok again to save the PDF file.

Other CAD files cannot be opened directly by Optitex but they can be imported into Optitex or converted to Optitex.

Most CAD systems can export their styles to standard CAD format such as DXF or AAMA which can imported into Optitex.

In addition, Optitex offers direct converters from Lectra MDL files, Gerber Zip files and Investronica EXP files.

Optitex web services allows you to convert files and nest markers without the need for the software.You can find information about the Optitex web services in the following link:https://ws.optitex.com/OptiTexWebApplication/Pages/AboutWebServices.aspx

Register or sign in to your account. The Buy Credit option is shown in the upper right corner.

Use your Paypal account to purchase credits to buy more tasks.

No, this is a different key type. Contact Optitex sales to find out your options.

Currently CutPlan cannot be launched on Windows 7, you have to install Windows 7 SP1 in order to fix this issue.

If you experience frequent crashes, do the following to set up and retrieve dump files:

1. In the Start search area, search regedit and select the app from the list to open.
2. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps.
3. Right-click on the main background and select the ‘’string value’’ option. Name the new file ‘’DumpFolder’’.
4. Right-click on the new folder and select ‘’Modify’’. Add  %LOCALAPPDATA%\CrashDumps to the Value data section.
5. Right-click on the main background and select the ‘’QWord’’ option. Name the new file ‘’DumpType’’.
6. Right-click on the new folder and select ‘’Modify’’. Add 2 to the Value data section.

You should end up with something similar to this: